Contact the HRDS Team

The Highly Restricted Data Service (HRDS) Team sits within the Research IT department, in IT Services (ITS). The Team is made up of highly skilled colleagues with a breadth of experience in supporting research. We offer technical advice and support to help you design, on-board, run and close your projects.

Restricted and highly restricted data must be handled in accordance with strict security and governance frameworks. Therefore, the HRDS Team coordinates closely with other teams at the University including Research, Governance, Integrity and Ethics (RGEIT), Information Governance, ITS Security and the Library, to provide researchers with an end-to-end service.

General queries, contact us via

SafePod queries, contact us via

REDCap queries, contact us via

For DSH and REDCap, you can request use of a service or tell us about a problem, by submitting a ticket via the ITS Support Portal (search ‘DSH’ or ‘REDCap’).

Our support is available during normal office hours.